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Choose the best way to get support. For general educator questions and shared discussion, use the forum. For account, billing, technical, privacy, or confidential matters, contact support privately.

Best For General Enquiries

Ask the Community

Use the forum for childcare questions, EYLF or MTOP discussion, behaviour support, activity ideas, documentation help, and other topics that may help other educators too.

Recommended for most questions
  • Activity ideas and inspiration
  • Programming, observations and planning
  • EYLF and MTOP discussion
  • Share resources and get advice
  • Connect with fellow educators
Usually faster replies from educators
You need to be logged in to post, and you can choose to post as Anonymous.

Best For Private Matters

Contact Support Privately

Use the support form for issues that involve your account, membership, technical access, privacy, moderation, or anything confidential.

  • Login, account, or password issues
  • Billing, payments, or membership support
  • Downloads, access, or technical problems
  • Privacy or confidential concerns
  • Report a bug or website issue
Email response within 1–2 business days
Private support is best for account, service, billing, or confidential issues.

Send us a private message

Use this form for account-related, technical, billing, or confidential matters. We will respond by email.

Your information is safe and will only be used to respond to your enquiry.

Private Support

If your question would help other educators too, please post it in the forum instead.

We will use your details only to respond to this enquiry.